The ideal candidates will be customer focused and well presented person who enjoys interacting with people and has a positive attitude towards work. We require you to have a minimum 2 years’ + experience in a similar role and have an excellent command of the English language. You will be professional and self motivated, with the confidence of working within the hospitality industry.
Serving food and drinks (including cocktail making) to customers in a friendly and polite manner.
Ensuring that the best customer service is provided to all our guests and customers and a warm welcome is provided.
Ensuring that our guest/customers feel appreciated for their custom and encouraged to return.
Cash handling and procedures.
Knowledge of stock controlling and rotation.
Food and beverage product knowledge.
Ensuring that the bar is clean and tidy at all times and has a good ambience.
Checking and ensuring that menu's are on tables, tv is turned on, offers & specials are written up on the chalk board daily.
Dealing with any issues or complaints in an efficient and professional manner ensuring customer/guest satisfaction and informing senior management of any issues/complaints received.
Skills & Experience
Min of 2 years previous bar experience is essential for this role.
Knowledge of using computerised tills.
Excellent customer service and people skills.
Knowledge of Food Service and Standards: HACCP - Level 1 (desirable)
Manual Handling certified is desirable.
Considering the role, you will be required to be flexible, shifts include working busy functions, evenings, weekends.